Welcome to Takht Al Bait Technical Services Dubai. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, interact with us, or use our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

We are committed to safeguarding your personal data and ensuring transparency about how we handle your information.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or services.

a) Personal Information

Personal information refers to data that identifies you as an individual, such as:

• Full name

• Email address

• Phone number

• Physical address (including shop address: Shop No -17, AL Zaroni Building, 22 Street, Al Souq Al Kabeer-312, Dubai)

• Billing and payment information

• Service request details

• Any other information you voluntarily provide

b) Non-Personal Information

Non-personal information refers to data that cannot identify you personally, such as:

• Browser type

• Device type

• IP address

• Referring website

• Pages visited

• Time and date of visit

• Clickstream data

We may collect this information through cookies, web beacons, and analytics services.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and manage our services, including AC installation, tiling, painting, wallpaper fixing, false ceiling installation, and plumbing.

• To respond to inquiries, service requests, and customer support needs.

• To send you service-related updates, confirmations, and communications.

• To personalize and improve your experience on our website.

• To analyze website traffic and usage trends for website improvement.

• To process payments and issue invoices where applicable.

• To comply with legal obligations and resolve disputes.

• To protect our business, assets, and users from fraud or misuse.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable steps to protect the information you provide to us from unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Secure servers and encrypted data transmission (SSL/TLS)

• Firewalls and anti-malware protection

• Limited access to personal information by authorized personnel only

• Regular security audits and updates

However, while we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Sharing and Disclosure of Information

We may share your information in the following situations:

a) Service Providers

We may share your information with trusted third-party service providers who help us operate our business, process payments, deliver services, or maintain our website. These providers are obligated to protect your information and use it only for the purposes we specify.

b) Legal Compliance

We may disclose personal information if required to do so by law, regulation, legal process, or government request. This includes protecting the rights, property, or safety of Takht Al Bait Technical Services Dubai, our customers, or others.

c) Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change and your rights in relation to your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather information about how our site is used.

Cookies help us:

• Understand user preferences and provide personalized content.

• Monitor site performance and security.

• Analyze website traffic for improvements.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites, such as payment gateways, social media platforms, or informational resources. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before submitting any personal information.

7. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information, subject to legal obligations.

• Object to the processing of your data for direct marketing.

• Withdraw consent where consent is required for processing.

To exercise these rights, please contact us at [Insert Contact Email or Phone Number].

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, we will securely delete or anonymize it.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child without parental consent, we will take immediate steps to delete that information.

10. International Data Transfers

As a Dubai-based company, your information may be stored and processed within the United Arab Emirates (UAE). By using our services, you consent to the transfer of your information to our operational locations and any third-party partners who help deliver our services.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website and services after any changes signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please feel free to contact us:

Takht Al Bait Technical Services Dubai
Shop No -17, AL Zaroni Building
22 Street, Al Souq Al Kabeer-312, Dubai, UAE
Phone: +0563274694
Email: info@takhtalbait.com